Refund Policy
Last updated: November 1, 2023
Thank you for shopping at Cuppa.sh.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
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- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Acme LLC, 53 Palmeras Ave, Ste 601, San Juan, 00901.
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- Goods refer to the items offered for sale on the Service.
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- Orders mean a request by You to purchase Goods from Us
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- Service refers to the Website.
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- Website refers to Cuppa.sh, accessible from https://www.cuppa.sh
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so. That time frame is associated with our FREE TRIAL, which is 7 days.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods (Cuppa Access) or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
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- By email: hello@cuppa.sh
- By visiting this page on our website: https://www.cuppa.sh
- Logging into your account here: https://app.cuppa.sh.
We will reimburse you no later than 14 days from the day on which We receive the return request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
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- By email: hello@cuppa.sh
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- By visiting this page on our website: https://www.cuppa.sh